Hyundai and Kia Dealers See Double-digit Sales Growth in November
By Mia Bevacqua
If you have SUVs – they will come. At least that’s how it seems. Retails sales are up at both Hyundai and...
NHTSA Recalls 1.4 Million More Vehicles for Takata Air Bags
By Mia Bevacqua
The Takata airbag saga isn’t over yet. Since 2014, more than 41.6 million vehicles from 19 different automakers have been affected by...
Is Your Dealership Building Loyalty in the Service Drive?
7 Tips to Help You Assess Your Service Department’s Best Practices
By Desiree Homer
As a dealership owner, you wear many hats in managing the various...
Ally Financial Finds Nearly 70% of Americans Would Buy a Used Car
By Mia Bevacqua
These days, the average price of a new car is over $37,000, compared to just over $20,000 for a used car. With...
myKaarma Partners with Uber to Offer Ridesharing Loaner Vehicles
Tracey E. Schelmetic
In recent years, the fact that BMW has narrowly outsold other luxury brands such as Mercedes-Benz and Lexus has been partly chalked...
AutoNation Sells One of the Largest Nissan Dealerships to HGreg.com
By Mia Bevacqua
Canadian automotive retailer, HGreg.com, now owns one of the largest Nissan dealerships in the United States. The store was bought from AutoNation...
November Auto Sales Expected To Increase 4% From Last Month
by Mia Bevacqua
Cox Automotive just released its sales forecast for November. And it should instill holiday cheer in auto dealers across the country. Although...
AutoNation Names Former Office Depot Executive as New CFO
by Mia Bevacqua
AutoNation – America’s largest automotive retailer – has stepped outside of the industry to find a new Chief Financial Officer. Last Friday,...
Inventory & the Art of Group Mind Reading
by Kathryn Pomroy
To the consumer, dealer inventory is very personal. If within a 100-mile radius, a consumer finds a dozen vehicles that somewhat match...
Buy Here, Pay Here: A Growing Revenue Stream for Many U.S. Dealerships
By Desiree Homer
Buy Here, Pay Here (BHPH) is a polarizing subject for dealers. You either love it or you don’t want to know about...
Anonymous Dealers Accuse Chrysler of Creating a “Sales Bank”
Tracey E. Schelmetic
Twice in its history -- in 1980 and 2009 – Chrysler created a so-called “sales bank,” in which the company manufactured more...
Mini May Extend Franchise Opportunities to Non-BMW Dealers
By Mia Bevacqua
Up until now, all but one of Mini’s 121 U.S. dealers have also been BMW stores. The strategy is understandable, of course,...
OEMs and Independent Repair Shops Take Their Fight to the FTC
Tracey E. Schelmetic
With the increasing complexity of today’s vehicles – particularly when it comes to crash avoidance systems and other automated functions – the...
Adjusting to the Post-Cash for Clunkers Market
Remembering the frenzy that was and discussing the industry best practices since
By Desiree Homer
There’s not an industry that wasn’t affected by what many called...
Porsche Dealers Launch Digital Retail Pilot Program
By Mia Bevacqua
Digital automotive retail – an approach once reserved for companies like Carvana and Vroom – is becoming increasingly popular amongst franchised dealers....
The Importance of OEM Parts/Accessories for Dealers
By Amy Corr
In the automotive industry there are really two options when it comes to replacement parts: Original equipment manufacturer (OEM) parts or Aftermarket...
NADA Report Shows Dealerships Are Spurring Economic Growth
By Mia Bevacqua
The National Automobile Dealers Association (NADA) found the average dealership employee earned a salary of $72,800 in 2018. By comparison, during 2019,...
Chinese Carmaker Zoyte Signs 100 U.S. Dealer Agreements
While Chinese cars are not a common sight in the U.S., that would appear to be about to change. Zotye USA, the American distributor...
Industry Analysis Finds Lease Penetration and CPO Sales on the Rise
By Mia Bevacqua
Lease penetration – the percentage of new vehicle leases versus new vehicle sales – is at 29.6% through August, according to a...
Relief In Sight for GM Dealers as UAW Strike Comes to a Close
By Mia Bevacqua
It’s been over a month since the United Auto Workers (UAW) went on strike against General Motors. The demonstration has affected OEMs,...
TireShop.com Aims to Help Independent Tire Shops Compete with Dealers
Independent tire dealers have always had their work cut out for them. They sometimes struggle to be visible over dealerships, though this task has...
Innovative Mentorship Programs Aim to Help Employees and Boost Revenue
By Mia Bevacqua
It’s no secret the automotive industry is in desperate need of qualified technicians. Far too many techs lack the knowledge to complete...
UAW Strike Against GM Affecting the Availability of GM Parts
Tracey E. Schelmetic
While the two-week old strike against GM by the United Auto Workers (UAW) may not have affected consumers and dealerships directly, that...
Answer to Technician Shortage May Lie in Gen Z
By Mia Bevacqua
Dealerships across the country are desperate for technicians – especially younger individuals who have many working years left. But trade schools in...
GM Adopts Dealer Inspire Website-Building Platform for Its 4,000 Dealerships
By Tracey E. Schelmetic
Dealer websites can be a rather hit-and-miss affair for consumers. Some dealers are attentive to their websites and spend time ensuring...
Memphis Dealer Association Opens New Technician Training School
As older auto technicians retire and the pace at which they’re replaced lags, more vehicle dealership associations are doing something about it by forming...
New Survey Gathers Customer Sentiment on Extended Vehicle Service Contracts
Extended vehicle service contracts are lucrative for auto dealers. They can often be a harder sell for customers, however, who initially see them only...
CarMax Adds Texas to Its Roster of States for Home Vehicle Delivery
Buy online? Check. Return policy? Check. Home delivery? Check. Sounds like an Amazon purchase, but in an increasing number of states, it’s actually a...
Dealers Look to Incentives for New Car Profitability
By Kathryn Pomroy
Between 2009 and 2016, dealers saw car sales rise steadily. Over the past few years, however, vehicle production has slumped due to...
Cox Adds Features to CAR&I Solution
Closing a deal may mean different things in different sales transactions, but all deals require one thing: the most updated information possible. Dealers need...